Insider Interviews: Air New Zealand in-flight concierge
There’s nothing like a transpacific flight. You bid adieu to the real world, thank your lucky stars that you live in an era with personal TVs on the back of every seat, and stare down the hours that loom ahead of you.
That is, unless your lucky stars are so numerous that you’re flying Air New Zealand business class. With comfy lie-flat beds and a menu of tantalizing meal options, it comes close to redefining air travel. But what makes Air NZ stand out from other first-class products is their staff. With a friendly “kia ora,” you’re welcomed on board to a taste of famous Kiwi hospitality.